TrustFlow
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Fully Trackable Review Response System

Respond to reviews with confidence, not guesswork.

TrustFlow imports reviews, checks for risks, drafts replies, applies safety rules, and routes sensitive replies to human approval.

Live on real reviews, creating drafts in seconds and holding risky replies for review, live stats are loading now.

Step-by-Step Review Process

Every review moves through visible steps where your rules are checked.

Live steps

01

Import

Google profile sync

02

Understand

Understand context

03

Check Risks

Safety rules review

04

Generate Reply

Draft based on your rules

05

Publish

Auto-post or send for approval

Safety check path: risky replies are held for review and sent to human approval before posting.

Live Performance Dashboard

Anonymized live stats and a rule-guided response process.

Performance data

Drafts Today

312

live count

Published Today

191

with full tracking

Avg Draft Time

38s

time to create

Held for Review Rate

16.5%

caught before posting

Draft Volume Trend

Updated 12:51:47 PM

Step History Preview

New review imported from connected Google Business Profile

Import step

low

22s ago

Risk level checked against your rules and safety protections

Risk check step

medium

47s ago

Draft generated in 38s

Draft step

low

1m ago

Reply held for review and routed to human approval

Human approval step

high

2m ago

Approved reply published with a detailed log

Publish step

medium

3m ago

Visible steps in the process
Built-in protections with human approval

With TrustFlow

Live performance data across your connected locations.

Average draft time

0s

Median time to publish

0s

Held for review rate

0.0%

Most teams report cutting reply time dramatically within the first week.

See a Real Reply Held for Review

One anonymized example with redaction and clear issue categories.

Flagged content preview

Preview hidden due to sensitivity. Showing issue categories only.

Why it was held

A safety rule was triggered.

Safe reply outcome

Held for human approval before posting.

Business owner focus

Approve what matters and keep risky replies from auto-posting

Review Import Step

Pulls in new reviews continuously from connected Google Business Profiles.

Live review import

Risk Prioritization

Checks each review for urgency and potential issues before your team responds.

Risk level checked

Reply Drafting

Creates on-brand reply drafts in seconds using your business guidelines.

Fast draft speed

Safety Checker

Built-in protections catch risky replies and route them to a human before posting.

Held for review before posting

Priority Alerts

Sends smart alerts when important issues need quick follow-up.

Smart alerts for key issues

Oversight and Logging

Detailed logs and publishing controls keep every step fully trackable.

Detailed logs for every step

Agency focus

Run multi-client queues with clear oversight and detailed logs

OAuth 2.0 + Secure Login Protection

Google credentials stay protected with secure sign-in and encrypted token handling.

Human Oversight Controls

Low-rating and sensitive reviews are routed to a human approval step when needed.

Detailed Logs for Every Step

Track each critical step from import to publish with clear status history.

Conversion

Connect your profile and start a rule-guided response process in minutes.

Import live reviews, check live performance data, and launch safe automated replies with human control preserved.